What framing and matting materials are used?
Prints: Professional photo paper, archival matte finish, signed and dated by artist on back
Mat board: Conservation grade, acid-free, white mat
Frames: 1” wood painted with gesso finish, made in Italy, & Tru Vue conservation clear, 99% UV rated glass
Can I pick up my order instead of having it shipped?
All matting and framing is done locally in Maplewood, MO through Elements of Design Studio (7182 Manchester Road Maplewood, MO). If you prefer not to have your items shipped, you will be notified with pick-up information when your order is ready. Please use the coupon code at checkout: PICKUP.
Where is shipping available? When will my order ship?
Shipping is available in the US and Canada. To place an order from another country, write email@example.com with the requested picture numbers, sizes, and if you’d prefer them printed, matted, or framed so we can calculate shipping costs.
Prints, matted prints, and matted and framed prints will ship flat in a protected mailer. 18”x27” prints will ship in mailing tubes.
Please expect your order within three to four weeks.
Can I cancel or return an order?
We gladly accept returns and cancellations.
- Just contact us within: 7 days of purchase
- Ship items back within: 7 days of delivery
- Request a cancellation within: 2 days of purchase
The cost of shipping will not be refunded and the print must be in its original condition. Buyers are responsible for return shipping costs.
Questions about your order:
Please contact us at firstname.lastname@example.org for any questions or issues with your order.
All images © 2017 Humans of St. Louis. All rights reserved. Images cannot be reproduced or otherwise distributed in any form without written permission from the copyright holder.